Spirit of enterprise

first_img Previous Article Next Article Comments are closed. Development programmes for business leaders can take up too much time andmoney. One solution is a day out with the DTI’s Best Practice exchange schemeInside UK Enterprise. We followed one such factory tour to measure its worthInside UK Enterprise (IUKE) run by the DTI aims to increase the productivityand profitability of companies by enabling businesses to learn best practicetechniques and methods from other exemplar organisations. The IUKE initiative offers a programme of one-day visits to companiescommitted to improving their performance through best practice.It recruits host companies with a record of excellence in a wide range ofbusiness areas – from customer satisfaction to manufacturing assembly and wastemanagement to strategy implementation. Many of these companies have received external accreditation and recognitionthrough various UK and European awards such as Investors in People, BestFactory and Service Excellence.All visits are unique and are geared to the strengths of the host companiesand the issues visiting companies wish to cover.Four Square, the drinks division of Mars Incorporated, had 14 visitors fromaround the country in September. The company is a market leader in integrateddrinks systems, set up in 1955 to provide refreshments in the workplace. Itoffers a full service – supply and maintenance of machines as well as deliveryof packaged drinks.Every member of staff is an associate of the company, which operates as asingle-status organisation. Staff benefit from a high degree of individualresponsibility, minimal bureaucracy, an informal working environment and, mostimportantly, an emphasis on team working.The visitTraining co-ordinator Dave Eddie organised the event for Four Square and haslong been enthusiastic about the concept. “I first heard of the IUKEprogramme through a past training manager here and have since been on sixvisits to various companies,” he says. “I got something new out of every visit – some great ideas from MatraBAe and a very impressive visit to Powergen, for example.”The day began at the Four Square factory in Basingstoke with all visitorseagerly sampling the company’s products. A diverse range of organisations wererepresented, including Oxfordshire Fire Service, Whitecroft Lighting,Wolstenholme Machine Knives, Bass Brewers, Heyco, Lynx Printing Technologiesand Ocular Science.AttentionVisitor numbers are limited to 15 maximum on any visit in the programme toensure plenty of attention from the hosts. In this case, four staff werededicated to the day with others providing further input on the shopfloor.Development manager Iain James opened proceedings with an introduction andcompany overview. This included the Mars operating style and five principles:quality, responsibility, mutuality, efficiency and freedom.The company motto, “Great people winning through inspiringproducts”, was introduced by the hosts, who went on to explain in detailthe methods used in staff development – training, the appraisal process andcross-functional moves, which allow associates to move into new areas withinthe company.Supplier development manager Steve Holt gave an comprehensive insight intohow Four Square has worked with and acted as consultants to suppliers to bringdown costs and lead-in times, while at the same time increasing flexibility,quality and productivity. The visitors were impressed by the development of a supplier action team setup to spread the word and reach core objectives. This, Holt explained, was aprocess to sustain a mutual, long-term relationship with their carefullyselected suppliers. He cited considerable success with continuous, year-on-yeargrowth. Lead times have been drastically reduced, Kanban supply methods havebeen implemented, supplier “pull” systems are in place and measuresand targets have been agreed with suppliers.Continuous improvement using the Kaizen method has been key to the successof Four Square. Development manager James detailed how the Lean Journey – fromresearch into the way companies such as Polaroid and Xerox put the methods intopractice, to the changes implemented and successes enjoyed by Four Square –reduced manufacturing costs, productivity improvements, reduced stock levelsand more flexibility in-plant.A tour of the machine plant and the drinks packaging lines was given byassociates directly involved in the process. Visitors followed the productionlines to see for themselves how the five principles they had heard aboutearlier were put into practice.After the tours and lunch, the host’s quality manager, Tim Henry detailedthe strict customer satisfaction procedures employed by Four Square, then thevisit ended with a question and answer session.Sharing experiencesThe hosts were open about the challenges they had faced and mistakes theyhad made along the way, but were proud of what they had achieved and wanted toshare their experiences with others.Eddie believes the hosts get just as much out of the IUKE programme as thevisitors. “As hosts, not only do we in turn pass on our knowledge, but wealso acquire best practice from discussions with our visitors. “I think there are lots of good ideas out there just waiting to betapped and this exchange programme enables us all to share this knowledge andexperience. We may think we know best, but we don’t always.”Other Four Square associates are booked on to further visits as part of thecompany’s continuous development programme.A recent survey identified that 80 per cent of visitors leave an IUKEone-day visit with an idea or insight they can apply to increase theperformance and profitability of their business. And on this occasion the general consensus was that the IUKE visit was ahuge success. No visitor left without having learned something from the hoststhat could be used in their own business. The visit contained a good mix of theoryand practice and, most importantly, allowed everyone to see the obstacles andchallenges to be met in any major change to operating methods and how toovercome them.Valuable visitsAll the visitors said this was a valuable programme because it uses exemplarcompanies to pass on their experiences. Everyone felt it was unbelievable valuefor money – where else could you get almost one-to-one mentoring for £95 forthe day?Visitors’ comments”It gave me a real insight into how a progressive company runs itsbusiness. I can draw comparisons on what they do and translate them to ourgroup. I will particularly take with me the way people are left to get on withthings without interference, the individual ownership of tasks and the waynoticeboards are used to such good effect. I will be putting the customersatisfaction surveys into practice as soon as I get back.” Malcolm Ryman, manufacturing director, Linx Printing Technologies, Huntingdon”I’ve been on other best practice courses, but this format is muchbetter – more shopfloor-based. You can actually see what’s going on.”Bass Brewers (Alton) general manager Gordon Stirton”It’s been excellent, very professional, and shows all levels of thecompany right down to the shop floor.”Whitecroft Lighting (Manchester) cell manager Mark WallOn test – Inside UK Enterprise Best Practice Programme. Designed anddelivered by: The DTI and run on its behalf by Status Meetings, Festival Hall,Petersfield, Hampshire GU31 4JW. Tel: 01730 235015 E-mail: [email protected] site: www.iuke.co.uk Spirit of enterpriseOn 1 Oct 2000 in Personnel Today Related posts:No related photos.last_img read more

IRTA and Bernays partnership agreement signed

first_imgThe aim of this cooperation is to bring students concrete examples from practice that will enrich and supplement their theoretical education in the field of communication management and tourism and that will help them prepare for the dynamic work environment that awaits them after graduation.  On the occasion of marking the World Tourism Day, a partnership agreement was signed yesterday in the premises of IRTA between IRTA doo – Istrian Development Tourism Agency and the College of Communication Management – Edward Bernays.  “In addition to the mentioned cooperation, IRTA already has many years of successful cooperation with the University of Juraj Dobrila in Pula, whose students had the opportunity to get acquainted with the work of the agency through various projects and specific tasks that await them after graduation., said Slavica Tobok Kandić, director of IRTA doo Such collaborations also aim to contribute to better and better networking of the academic and public-private sectors and the transfer of experiences, the ultimate goal of which is even better detection of quality and professional staff and directing them towards specific tasks and challenges of an exciting tourist environment..  center_img As part of the said agreement, guidelines for cooperation have been agreed, which will include the internship of Bernays students in the form of fieldwork within the business system and activities that the Istrian Development Tourist Agency deals with. Bernays will also have the opportunity to engage IRTA experts as mentors and guest lecturers in individual courses conducted as part of study programs, with the aim of presenting concrete experiences from practice within IRTA, which are experiences in the field of development and promotion. cultural and adventure tourism (Istra Inspirit), development of cyclotourism and outdoor tourism (Istra Outdoor) and management of the destination web portal and accompanying social networks under the brand Visit Istria. Photo: Istra Inspiritlast_img read more

Trespassing complaint, standoff results in three arrests

first_imgCross Plains, Ind. — Three people were arrested for theft and weapons charges after a trespassing complaint in Ripley CountyThe incident began Wednesday at 10:54 a.m. when Christian Stewart, 21, of Madison, went to a residence in Cross Plains to get help because his vehicle was stuck. The residents called police when they suspected Stewart was impaired and noticed he was carrying a loaded handgun.Officers responded to the scene of the stuck vehicle and discovered it was gone. During their investigation police determined two accomplices stole a tractor and other items from a nearby garage while Stewart was asking for help. The two accomplices, Kelsey Luellen, 22, of Madison, and Cameron Stewart, 19, of Commiskey, used the tractor to free their vehicle and attempt to flee.During the investigation police learned Cameron Stewart was armed and reportedly inside an abandoned residence. When police responded to that location Stewart barricaded himself inside. After a two-hour standoff with police Stewart attempted to flee. He was quickly captured by a canine officer.Ripley County deputies along with Indiana State Police troopers made the three arrests without incident.last_img read more

Fitz Powers home at Fairyhouse

first_img Rebel Fitz had been under pressure from some way out but was just about to draw level with Ballycasey when the favourite took a tumble. Winters said: “He came off the bridle like he did at Mallow (Cork) the last time and he had to stretch at a few fences down the back. “My horses have not been flying for the last six months and I’d say there’s more to come from him. “We’ll give him a couple of weeks off now. We may go for the Grimes Hurdle at Tipperary and the Galway Plate could be a possibility.” Press Association Ballycasey attempted to make all the running for trainer Willie Mulins and was still in front when coming down at the second last, following his stablemate Mozoltov who had taken a tumble just after halfway. That left Rebel Fitz (2-1) in the lead under Barry Geraghty and Michael Winters’ consistent nine-year-old jumped the last in style to beat his remaining rival Bright New Dawn readily by 15 lengths. center_img Rebel Fitz took advantage of Ballycasey’s untimely fall to lift the Powers Gold Cup at Fairyhouse.last_img read more